ProFit/AI

Support

Effective October 8, 2026

Contact

For help with the ProFit/AI iPhone app, open a support request. Include your device, iOS version, and what happened. Do not send passwords or payment card numbers.

Subscription not active

If ProFit/AI Pro does not unlock after a purchase, open the subscription screen or Settings and tap Restore Purchases. Use the same Apple ID that paid.

Cancel renewal

Open the Settings app, tap your name, then Subscriptions, then ProFit/AI Pro, then Cancel. You can also use Manage Subscriptions. Apple handles billing questions for the subscription.

Delete data

Settings includes Delete Account and Data. That erases ProFit/AI data on this iPhone and the private iCloud copy when sync is on. It does not cancel the subscription.

Offline workouts

A workout can be completed without a network connection. It is saved on this iPhone.

Missing Apple features

If Apple Intelligence or Image Playground is unavailable, coaching uses ProFit/AI's built-in answers and a transformation stays a draft.